Error while taking picture

[simonmason]

I am getting this error periodically. I have a script that takes five pictures in a row - one from each camera and I see this crop up every now and then?

10/27/2009 6:19:51 PM - Hauppauge Capture - An unexpected error occured in the TakePicture(490) function/subroutine: [429 - ActiveX component can't create object]

[bmms]

How much of delay do you have between the image captures? The Capture Utility runs on a separate thread so this error may be a result of trying to capture images too quickly. I have not seen that error on my system (see others but not that one). I pause for 1 second between image captures - but that is on the same camera.

[simonmason]

I only have one input on my capture card so I am switching the cameras externally through a switcher - so this shouldn't impact the picture taking. I did get a message that I was snapping the pictures too quickly so I gradually increased the delay until this error message went away. I had to set it to 7 seconds between taking pictures.

[grp]

I just upgraded to HS Pro 2.4.0.31, and I noticed I wasn't getting image captures properly. I went in a looked at my logs, and I found the following error messages. Can you please take a look at these and advise as to when your plugin will be operating again?

4/2/2010 2:11:28 PM CaptureUtility Error An unexpected error occured in the ResetCameraConfig(0) function/subroutine: [9 - Subscript out of range]

4/2/2010 2:05:32 PM Hauppauge Capture Error An unexpected error occured in the cbCameraSetting_Click(70) function/subroutine: [380 - Invalid property value]

4/2/2010 2:01:20 PM Hauppauge Capture Error An unexpected error occured in the StartTheSnap(0) function/subroutine: [0 - ]

4/2/2010 2:01:19 PM Hauppauge Capture Error An unexpected error occured in the StartTheSnap(690) function/subroutine: [462 - The remote server machine does not exist or is unavailableTerminated CapPreview]

4/2/2010 2:01:18 PM Hauppauge Capture Error An unexpected error occured in the SwitchCamera(580) function/subroutine: [462 - The remote server machine does not exist or is unavailableTerminated CapPreview]

I am also getting this error when I startup HS. I have tried to remove and re-create my capture devices (I have two cameras feeding into a Hauppauge capture card in my HS Server Computer running Windows XP) This error has been occurring for a while, but has not been causing any real problems. Please explain what I need to do in order to remove this error message when I restart HS.

4/2/2010 1:53:08 PM Hauppauge Capture Error HS Capture devices use house code ` and Captures expected code is $. Please delete all Capture Devices and restart HS

[bmms]

I'll have to look at the code to see what is causing the errors. Do you have more than one capture device in your server?

[simonmason]

As mentioned I don't seem to have this issue now that I put a suitable delay in between capture commands. I only have one capture board in my server and it only has one input.