Hi guys,
I'm still having problems with my Hi-phone USB as described here:
http://board.homeseer.com/showthread.php?t=105794
Since these problems appear to have nothing to do with HS2 (yet), I'm starting a new thread in this forum. I have been working with W2C tech support to try to identify and resolve the issue. We have tried new drivers and I updated the firmware in the device, but neither has made a difference. The watchdog errors contained in the logs in the post above seem to occur less often (though not eliminated entirely) when I unplug the PSTN line and phone connections to the modem. Of course, the Hi-phone isn't much good with these disconnected.
Next I'm going to buy a PCI USB card to try in lieu of the motherboard's USB, and in particular I will look for one that uses a NEC chipset, which I understand to have "generally" better compatibility than some others. I'll probably try this Belkin: http://catalog.belkin.com/IWCatProdu...duct_Id=107412
I have also asked W2C if they would send a replacment Hi-Phone to compare with my current one. I will post an update as soon as I know more.
If anyone has a chance to try W2C's shellbug utility (referenced in above post) I would really appreciate knowing if you ever see "watchdog failures" in the captured log either when using HS, or just by starting shellbug and then the Hi-Phone "test wizard," leaving the wizard open at the first screen and capturing periodic "watchdog active" messages to the shellbug log.
Thanks,
Don
I'm still having problems with my Hi-phone USB as described here:
http://board.homeseer.com/showthread.php?t=105794
Since these problems appear to have nothing to do with HS2 (yet), I'm starting a new thread in this forum. I have been working with W2C tech support to try to identify and resolve the issue. We have tried new drivers and I updated the firmware in the device, but neither has made a difference. The watchdog errors contained in the logs in the post above seem to occur less often (though not eliminated entirely) when I unplug the PSTN line and phone connections to the modem. Of course, the Hi-phone isn't much good with these disconnected.
Next I'm going to buy a PCI USB card to try in lieu of the motherboard's USB, and in particular I will look for one that uses a NEC chipset, which I understand to have "generally" better compatibility than some others. I'll probably try this Belkin: http://catalog.belkin.com/IWCatProdu...duct_Id=107412
I have also asked W2C if they would send a replacment Hi-Phone to compare with my current one. I will post an update as soon as I know more.
If anyone has a chance to try W2C's shellbug utility (referenced in above post) I would really appreciate knowing if you ever see "watchdog failures" in the captured log either when using HS, or just by starting shellbug and then the Hi-Phone "test wizard," leaving the wizard open at the first screen and capturing periodic "watchdog active" messages to the shellbug log.
Thanks,
Don
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